Self-Service

Self-service is easy to promise, but hard to deliver without creating chaos. How do you balance user empowerment with sufficient governance to ensure data consistency and trustworthiness? Self-service is not a tool; it's the culmination of doing everything else right in your data environment, from data architecture and governance to an operating model. 

E-book

How to Succeed with Self-Service Analytics: Balancing Empowerment and Governance

March 23, 2020 - This report describes why self-service analytics seems so easy in theory but is challenging in practice, and how to do it right. 

Blog

Part I - Self-Service Analytics: What Could Possibly Go Wrong?

July 11, 2016 - Self-service analytics is a win-win proposition for both business users and the information technology (IT) department. So why do most organizations...

Blog

Part II: One Size Does Not Fit All: Customizing Self-Service Analytics For Business Users

August 2, 2016 - Many BI leaders don’t recognize that there is no single formula to self-service success. In fact, self-service is different for every business user....

Blog

Part III - Self-Service Workflows: Curate, Create, Consume

August 19, 2016 - Contrary to what many vendors proselytize, the goal of BI is to minimize the need for self-service, not maximize its use.

Blog

Self-Service is the Outcome, Not the Driver of a Data-Driven Organization

August 16, 2024 - Many data leaders want to implement self-service, but don’t realize that they first have to implement the right architecture, governance, operating...
Podcast

Jeff Magnusson: How To Create A Self-Service Data Platform For Data Scientists

In this podcast, Wayne Eckerson and Jeff Magnusson discuss a self-service model for data science work and the role of a data platform in that environment. Magnusson also talks about Flotilla, a new open source API that makes it easy for data scientists to execute tasks on the data platform.

E-book

Operating Models for Data & Analytics: How to Align Resources Across the Enterprise

March 10, 2023 - An operating model aligns data & analytics resources across the enterprise. Its goal is to push development close to the business while maintaining...

Report

A Reference Architecture for Self-Service Analytics

September 1, 2016 - To succeed with self-service analytics, organizations need a reference architecture that maps business users, technology, and developers to an...

Speech

What Works Series Slides: Data Zones for all Consumers

May 7, 2024 - In this session, Wayne and Carlos discuss the concept of data zones, which are areas of data storage that satisfy diverse types of analytics consumption.

Report

Data Architecture as a Service: Empowering the Business to Build Compliant Pipelines

September 27, 2022 - Data architecture-as-a-service (DAaaS) is a new self-service paradigm that empowers business users to create architecturally compliant data pipelines...

E-book

Making the Most of Your Data Analysts: Strategies to Empower, Align, and Retain Them

November 16, 2022 - Data analysts are pivotal to the success of a data and analytics program. Whether data analysts are centralized or embedded in departments, data leaders need to hire, evaluate, and coach them, empower them with proper tools, and provide a career ladder to keep them active and engaged in the organization.

Blog

Self-Service Triumvirate: The New Data Analyst Workbench

October 3, 2018 - A data analyst workbench that integrates data catalog, data preparation, and data analysis functionality is inevitable. 

Blog

Analytics Operating Model: How to Manage Requests in a Self-Service Environment

April 15, 2021 - Self-service analytics needs the right people in the right roles doing the right things. But that requires a carefully crafted analytics operating model.

Podcast

Angie Davis: Overcoming Report and Data Governance Obstacles

October 25, 2019 - In this episode, Wayne Eckerson and Angie Davis discuss how organizations can achieve better data governance with simple processes.

E-book

Making the Most of Your Data Analysts: Strategies to Empower, Align, and Retain Them

November 16, 2022 - Data analysts are pivotal to the success of a data and analytics program. Whether data analysts are centralized or embedded in departments, data leaders...
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