Watch the Webinar

Presenter: Wayne Eckerson, President, Eckerson Group

Many companies are turning to self-service analytics to address the perpetual information technology (IT) backlog that forces business users to wait months for new reports and data sets. But many self-service initiatives fail: either business users don’t adopt the new tools and practices or they overwhelm the company with conflicting reports and dashboards.

In this Community Forum, Wayne Eckerson will present a framework for implementing self-service successfully based on his extensive experience with clients and research on best practices. He will then open discussion to listeners who can provide feedback and suggest other successful strategies. The goal is to create a knowledge base of best practices for data analytics leaders.

Download the accompanying eBook

Presenter: Dave Wells, Analyst, Eckerson Group

The age of analytics is also the age of self-service and agility, blurring the lines between business and IT. Fractured working relationships of the past must be replaced with collaboration and collective understanding--goals that require a proactive approach to managing organizational and cultural change.

1. The Business/IT Divide 

2. Practical Steps to Alignment

3. Measuring the Gap

4. Analysis and Action