BI Success Tip #2: Facilitate Don't Dictate
Wayne Eckerson
January 11, 2017
THE VIDEO WILL APPEAR IN FIVE TO SEVEN SECONDS
Following last week's success tip "Don't Fight It, Go With It", Wayne Eckerson discusses how power and budget for business analytics have moved to the business, leaving corporate IT and its business analytics teams at a loss for how best to work with internal customers. In the second of a three-part video series, he explains how BI leaders need to facilitate self-service analytics not resist it, providing education, training, and proactive support as well as patience in waiting out renegade users.
Wayne Eckerson
Wayne Eckerson is an internationally recognized thought leader in the business intelligence and analytics field. He is a sought-after consultant and noted speaker who thinks critically, writes clearly and presents...
Talk to Us
